In Most Cases all Sales are Final. However please contact us if you have a concern with an item you received. Due to Health and Beauty regulations we are not able to resell any body wear or body products that are returned. However, if there is a problems with a product we sent to you that is due to our error, we are happy to work with our customers. Customer satisfaction is our top priority. Please research the scent, size and product you are looking for prior to buying. All products are clearly described with scent, size, color and type of product as well as clear and accurate pictures so you know exactly what product you will be purchasing. If you have received an incorrect item due to our error, please contact us for the shipping address and information on sending a product back for a full refund including shipping. For items that are not due to our error, customers must contact us prior to returning items for authorization. We only allow returns in certain conditions. Once approved, customers are responsible for paying return shipping at their expense. There is a non refundable 15% restocking fee for authorized returns that are not a result of our error. Only the price of the product will be refunded minus the restocking fee as well as Shipping costs, and Checkout Service Fees as we are still charged these items. Returns must be received within 6 days of Authorization.